Job description

Overview
We are seeking a dedicated and skilled Service Technician to join our team. The ideal candidate will be responsible for performing maintenance and repair tasks on various equipment. As a Service Technician, you will play a crucial role in ensuring that all equipment operates efficiently and safely.

Responsibilities:

• Provides customer technical support through in-house or onsite product support as well as providing over the phone and written technical support.
• Refers more complex services to Field Service Representatives or Field Service Engineers.
• Maintains service or maintenance records.
• Supports service department by testing and repairing RMA parts.
• Helps promote good customer support response time and satisfaction

Education and Qualifications:

• Performs work under general supervision.
• Handles moderately complex issues and problems, and refers more complex issues to higher-level staff.
• Possesses solid working knowledge of subject matter.
• Typically requires accreditation from a technical school or an applicable skilled trades program and 2 to 4 years of experience.
• Customer service skills.
• Problem-solving skills.
• Technical expertise.
• Ability to meet deadlines.
• Ability to understand and follow schematics
• Clean driving record.
• Manual dexterity

Job Type: Full-time

Pay: $27.00 - $37.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance

Schedule:

• 8 hour shift
• Day shift

Experience:

• Service technician: 2 years (Required)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Costa Mesa, CA 92626 (Required)

Work Location: In person